Phone calls
Inbound and outbound calling on desk phones, apps and the web
Operational
Dec 2025: 100.0000% uptimeJan 2026: 100.0000% uptimeFeb 2026: 100.0000% uptimeMar 2026: 100.0000% uptimeApr 2026: 100.0000% uptimeMay 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Desk phone provisioning
Desk phones and adapters picking up their settings
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Mobile and desktop apps
The Cannon apps for iPhone, Android, Mac, Windows and Linux
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Web calling
Calls from the browser and the website call button
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
SIP trunking
SIP trunks for PBXs and other phone systems
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Toll-free numbers
Toll-free calling and texting
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Call queues and contact center
Queues, agents, wallboards and callbacks
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Auto attendant and IVR
Menus, time rules and greetings
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Voicemail and transcription
Voicemail, voicemail to email and transcripts
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Call recording
Recording, playback and storage
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
AI receptionist and assistant
AI answering, call summaries and the in-app assistant
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
E911
Emergency calling and dispatchable location
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Number porting
Moving numbers to and from Cannon VoIP
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Texting (SMS and MMS)
Business texting with customers
Operational
Dec 2025: 100.0000% uptimeJan 2026: 100.0000% uptimeFeb 2026: 100.0000% uptimeMar 2026: 100.0000% uptimeApr 2026: 100.0000% uptimeMay 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Internal messaging
Team chat and direct messages
Operational
Dec 2025: 100.0000% uptimeJan 2026: 100.0000% uptimeFeb 2026: 100.0000% uptimeMar 2026: 100.0000% uptimeApr 2026: 100.0000% uptimeMay 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Fax
Sending and receiving faxes, fax to email
Operational
Dec 2025: 100.0000% uptimeJan 2026: 100.0000% uptimeFeb 2026: 100.0000% uptimeMar 2026: 100.0000% uptimeApr 2026: 100.0000% uptimeMay 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Website chat
The chat widget on customer websites
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Customer portal
app.cannonvoip.com sign-in and settings
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Billing and payments
Invoices, payments and autopay
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Analytics and reports
Call reports, dashboards and scheduled reports
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
CRM
The built-in Cannon CRM
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Microsoft Teams integration
Calling from Microsoft Teams
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Microsoft 365 and Outlook
Contacts, calendar and click to call
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Google Workspace
Contacts and calendar
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Salesforce integration
Call logging and click to call
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
HubSpot integration
Call logging and click to call
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Zendesk integration
Tickets from calls and texts
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
GoHighLevel integration
Calls and texts in GoHighLevel
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Pipedrive integration
Call logging and click to call
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
ConnectWise integration
Tickets and call logging
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Zoho CRM integration
Call logging and click to call
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
Slack integration
Call and voicemail alerts in Slack
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
API and webhooks
The Cannon VoIP API and event webhooks
Operational
May 2026: 100.0000% uptimeJun 2026: 100.0000% uptimeJul 2026: 100.0000% uptimeAug 2026: 100.0000% uptimeSep 2026: 100.0000% uptimeOct 2026: 100.0000% uptimeNov 2026: 100.0000% uptime
No incidents reported. All quiet.